I ordered a duck vase flower display. The ONLY reason I paid 80+ for the bouquet was for the duck vase. So imagine my surprise and disappointment when I found out the recipient received a ceramic, floral basket (see images attached). No one contacted me to tell me there would need to be a substitution. If I had known, I would have canceled my order. I mean the product was called Ducky Delight!
After trying to reach customer service, I was told I could get a full refund if they went and picked up the flowers from the recipient. Are you kidding me?
Go with 1800flowers, at least they own up to their mistakes.
Word to the wise, never go with a company that doesn't have reviews on their website and deletes complaints on their FB.
This person wrote the review because of not as described of telefloras ducky delight from Flowershopping and attached photo s. Reviewer claimed that he or she lost $86 and wants Flowershopping to issue a full refund.
If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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