0 comments

I ordered a basket of African Violets "as shown" in the photo.I asked a family member to take a photo with her phone so i could see the arrangement.

Mind you, i had ordered something similar only a month prior and never got to see it. The photo of the delivery is a joke and looks nothing like the image I purchased. I was asked if i had "seen" the order which is their first test to determine how they want to circumvent responsibility (I presume). I could tell she was surprised when i said I had a photo - so she asked me to send it - PLUS i sent the photo of the image on their website.

It's indisputable that I did not get what i ordered. I just got a call from the resolution dept. and the other complaints on this site are spot on - they have NO DESIRE to correct the issue or make the customer happy. The woman was combative, argumentative and hostile which was bizarre since I'm the one who got the shaft.

I remained calm because it always underscores how unprofessional someone is when one person remains calm and the so called "pro" is the opposite. She tried to do precisely what I predicted - which was to use their disclaimer that "substitute flowers may be used." But that had nothing to do with my complaint. My complaint is that the photo showed 2 large bunches of African Violets in a nice basket presentation and I only got one bunch in a tiny basket less than 1/2 the size. She threw me by saying that the basket was the same SIZE as the photo - it was 4 inches and therefore the same.

She was so argumentative and kept talking so i hung up. I went to the website to see if indeed, the basket i ordered was 4 inches in the description because if it stated that, then the photo was misleading.

Here is the description of the basket:

The As Shown version of this product is Approximately: 14 1/2" W x 14 1/2"!!!So, I will be calling my credit card company and will let them handle it because she already told me i got a 4 inch basket - which is not even 1/3 the size of the order.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of flowershopping arrangement. FlowerShopping needs to issue a full refund according to poster's claims.

Other people also mentioned flowershopping arrangement in their reviews. You may find this information helpful for further shopping at FlowerShopping.

Had an Experience with FlowerShopping?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Avasflowers - Do NOT order from this pathetic flower company!!! Avasflowers "My son is deployed so asked me to get his wife roses for their 1st year anniversary. First picture is what I ordered for 79.93! Next 4 pictures is what..." Read more FlowerShopping - Ordered flowers for funeral but got scammed FlowerShopping "Order #1740752. Complaint #983872. I ordered flowers on line for a funeral for a family member. I specifically looked for a local florist to avoid web scams. When searching their..." Read more So disappointed in FlowerShopping.com FlowerShopping "I hope you read this before you order. I am a pastor of a church and my wife got online and ordered an arrangement for a family of our who's..." Read more FlowerShopping - Not at all what I ordered! FlowerShopping "I sent an arrangement to my step mother from www.flowershopping.com to thank her for letting us stay with her just after my father had passed away last week. I..." Read more When Best Buy delivery is SO bad, you take your money to Sears Best Buy "Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the..." Read more Lazada Malaysia - Please solve this or should i get legal advise from lawyer? Lazada Malaysia "Order no. 335567535 placed on 10/sept/2017. Received confirmation email. Without any noticed 9days after got email from lazada on 19/sept/2017. Then i make an online chat with customer service on..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more ONE WORLD VAN LINES - Had I known I would havve Run as fast as I could ONE WORLD VAN LINES "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more