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I paid $71 for a floral arrangement which was a orchid few pieces of bamboo in a flat dish with a few flowers and a piece of Palm at the base it was thier zen arrangement. What I got was an orchid surrounded by eucalyptus and carnations That was my substitute it turned out to be a floral arrangement and not a Zen arrangement.

I sent this to somebody in the hospital who is a floral arranger Flowers.com never responded to my email when I complained. And then I had to call them and all they would do is give me 10% off my next order because their policy is basically you can pick anything out and they can send whatever the *** they want.

Product or Service Mentioned: Flowershopping Zen Artistry Arrangement.

Reason of review: Bad quality.

Monetary Loss: $71.

Preferred solution: Full refund.

I didn't like: No receiving what i purchased in the photo.

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