Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

I recently paid 70.00 for a bouquet delivered for my mother-in-law's Birthday. A couple days later I went to her house and saw the crappiest bouquet ever.

It had about 10 daisies, a batch of dead baby roses and some green things. I even purchased the "deluxe" which was suppose to be a big bouquet. It looked like it cost about 20.00 at Wal-Mart. (maybe worse) When I contacted them they responded: It appears that our designers followed our substitution policy by making the arrangement as similar as possible.

We are able to have 15% of the product price refunded because you are unhappy with the product. I responded by saying that is not good enough and they didn't contact me further.

I am pissed. It was suppose to look like:

Product or Service Mentioned: Flowershopping Pretty Please Bouquet.

Reason of review: Bad quality.

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