I hope you read this before you order. I am a pastor of a church and my wife got online and ordered an arrangement for a family of our who's mother passed away. We upgraded to the Premium arrangement which $82.06.
We were so humiliated when we arrived at the funeral home I asked my wife to remove the tag so know one would know they came from our church.
When I called and talked with Wendy (the main supervisor) she said she can not do "100% Satisfaction Guaranteed" like they advertised that she could only offer me 60% refund. I said I wanted 100% for the 1.) embarrassment 2.) because it was not what was advertised.
Shad then said even if she gave the 60% I would need to drive 2 hours to pick up the 8 little flowers and return them to the shop or I could call the bereaving family and have them return them. It was so crazy.
We are turning them in to the BBB but not sure what they will do.
We were applied by the 8 little flowers for $82.06 but more appalled by the customer service. As you can see this $82.06 premium arrangement wasn't much bigger than a regular TV Remote.
More Review Details
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Pricing issue
- Monetary loss:
- Product or service
- Flowershopping Flower Arrangement
- Review category
- Flowers / Florist
You May Also Like
- "I bought 3 Qty Saree on 10 August 2016 for Raksha bhandhan festival, 16 August 2016 delivered to Mumbai my home town, but unfortunately when my parents are opened the..."
- "I ordered a funeral arrangement that I saw online and the picture of the order (first picture) and the arrangement I received (second picture) is not similar at all, the..."
- "My partner wanted to send me surprise flowers for our anniversay on Feb 28th. He ordered them THREE weeks in advance with a guaranteed delivery on Feb 28th. After ONE..."
- "You are selling a product called syringe pens. In light of all of the heroin overdoses it is highly inappropriate. Its one thing for a doctor to use it as..."
- "I'd like to bring to your attention a service and product quality breakdown (both of these). Last week I took my mother-in-law to your store because I happened to be..."
- "I must say I have seen some complicated scams before but this one ranks right up there. Do not do any work with this so called media group called Zillion..."
- "I have known and respected Jesse Keyes for over 25 years. Jesse Keyes has a successful list of credentials in his academic and professional life. After meeting him at Princeton,..."
- "I ordered a Nikon D610 Camera Body w/ accessories bundle this week. I received the item and it came in a box with absolutely ZERO bubble wrap and all of..."
- "These outfitters should be shut down due to unsafe practices and placing the public at risk. There place of business is in shambles, failing practically every code, they don't require..."