FlowerShopping - Terrible Customer Service - Won't ever use them again
I ordered the Sugar Maples arrangement from FlowerShopping today.The site shows Autumn Flowers in a clay pot.
(Orange spray roses, yellow viking spray chrysanthemums, bronze cushion spray chrysanthemums, green button spray chrysanthemums, red hypericum, seeded eucalyptus, fall leaves and salal are arranged in a terra-cotta pot) I added special instructions to my order requesting more "Golden Glow" flowers be added to the arrangement which consist of "Orange spray roses and miniature gerberas, dark orange alstroemeria, gold cushion spray chrysanthemums, solidago, salal and yellow oak leaves are beautifully arranged in a terra-cotta pot. I received what looked like a get well arrangement in a cheap dollar store wet basket. (Pink Spray Roses, White & Yellow Daisy's and Babies Breath) Far from an Autumn looking arrangement.
When I called to ask Flowershopping Customer Service to pick up the flowers and provide a credit, they denied my request stating that they gave me a better flower arrangement and would charge me a delivery fee for picking the arrangement up.TERRIBLE CUSTOMER SERVICES - WILL NEVER USE THEM AGAIN
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
What I disliked
- Poor customer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Flowers Bouquet
- Review category
- Flowers / Florist
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