FlowerShopping - Terrible Customer Service - Won't ever use them again
I ordered the Sugar Maples arrangement from FlowerShopping today.The site shows Autumn Flowers in a clay pot.
(Orange spray roses, yellow viking spray chrysanthemums, bronze cushion spray chrysanthemums, green button spray chrysanthemums, red hypericum, seeded eucalyptus, fall leaves and salal are arranged in a terra-cotta pot) I added special instructions to my order requesting more "Golden Glow" flowers be added to the arrangement which consist of "Orange spray roses and miniature gerberas, dark orange alstroemeria, gold cushion spray chrysanthemums, solidago, salal and yellow oak leaves are beautifully arranged in a terra-cotta pot. I received what looked like a get well arrangement in a cheap dollar store wet basket. (Pink Spray Roses, White & Yellow Daisy's and Babies Breath) Far from an Autumn looking arrangement.
When I called to ask Flowershopping Customer Service to pick up the flowers and provide a credit, they denied my request stating that they gave me a better flower arrangement and would charge me a delivery fee for picking the arrangement up.TERRIBLE CUSTOMER SERVICES - WILL NEVER USE THEM AGAIN
More Review Details
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Poor customer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Flowers Bouquet
- Review category
- Flowers / Florist
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "BEWARE!!! I recently ordered a spray of flowers and paid for the upgrade. However, I saw the flowers that had my name on them and it was the ugliest arrangement..."
- "I ordered an arrangement for my wife for Valentine's Day to be delivered to her office. The arrangement was supposed to have roses, tulips, lisianthus with greens and babies breath..."
- "What a rip! Ordered beautiful arrangement from what I thought was a “family owned business”. The arrangement was delivered on time. The service train crashes at this..."
- "I received in the postal mail yesterday 01-14-17 five packages from Nationwide Bank mailed from zip code "02021" which is Canton Massachusetts, 25 account numbers that I "supposedly" opened. The..."
- "I ordered this coat and was highly disappointed once I received it. The coat was extremely large underneath; however, it did fit from head to tail on the top. As..."
- "Currently I'm building out a new office so I'm buying a lot of furniture, pillows, decor etc. And so far I've had not one but two bad experiences with Wayfair...."
- "I bought three market unbrellas for $40 each last week. The first day I put them up around my pool, two of the umbrellas broke. I still have..."
- "Unfortunately, I was very disappointed with my experience at Camping World. I apologize for the long review but, if you're buying a RV from this company you should read on: On..."
- "I ordered my wedding dress off of dhgate. Everyone told me i was crazy but i think people are crazy to not order from dhgate! I found exactly the dress..."